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Welcome to The Barcellos Family Practice


Due to a world-wide shortage of blood bottles the NHS is having to ration their use to avoid running out. This means our surgery must postpone many of our routine blood tests at the moment. Unfortunately this is the case for every hospital and GP surgery at present. We have an emergency supply for our sickest patients, INR blood tests and those being investigated for possible life-threatening illness.

We appreciate how frustrating this is for you. Thank you for your understanding.


Please book online via ‘Systmone online’ or call the dedicated flu booking line on 01202 854973 or 01202 854971.

Our practice, established in 1983 by Dr Albert Barcellos, offers a personal, friendly service to all of our patients. We aim to treat you as we would our own family. We are welcoming new patients.

We have two health centres — at Corbin Avenue, Tricketts Cross, Ferndown and 54 Glenmoor Road, West Parley. Our patients and services are split evenly across both sites and the management team are based at Corbin Avenue. We take great pride in our tradition of promoting and maintaining good health and wellbeing in the local community, in challenging times.

Please choose the right healthcare service in Dorset

NHS services in Dorset continue to be under extreme pressure.

If you’re unwell and are unsure about where to go, visit or call 111. Please be patient and choose the right care.

Get the right treatment, in the right place, at the right time.

At this very busy time, your 111 call may take a little longer to answer than usual but staff will get to you as quickly as possible. Thank you for your patience.

For ongoing or non-urgent concerns please contact your local pharmacist or GP practice.

Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.

Thank you for your support.

We’d also like to thank our hard-working teams who are working incredibly hard to care for those in need.

We ask all patients to use our online facilities for booking appointments and requesting prescriptions where possible. This should enable you to get the appointment that suits you best and also reduces waiting times on the telephones and at the desks. Please ensure you are registered for online access and that we have an up to date email and mobile phone number registered with the surgery (where applicable) – this enables us to remind you of appointment times and contact you if required. We do not share this information with any third parties. Due to the C19 pandemic all appointments are made by telephone in the first instance – your doctor or nurse practitioner will then arrange to see you face to face if deemed necessary.

Our practice area includes Ferndown, West Parley, West Moors, Longham, Canford Bottom and Hurn. Please ask at reception for further details.

Please visit the News section of this website or our Twitter page to see the latest information about the services that we can provide for you.

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.


When you need healthcare advice or help with medicines


Sudden loss of vision. Blurred vision. Painful or red eyes?


When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening


Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.


Coronavirus Update

Unless you have a booked appointments please do not visit us. Please telephone or use e-consult. Request medication online, via the NHS App, chemist or put into our post box. When attending the Practice please wear a face covering. If you have an appointment attend alone if possible except for children or people with carers. Please observe social distancing whilst in the surgery. If you would prefer to wait outside or in your car please ask call us before your appointment.

Visit for the latest guidance on coronavirus COVID-19. If you have severe COVID-19 symptoms and need further advice call NHS 111 — not the surgery. We are working hard to vaccinate people against coronavirus quickly. Instead of contacting us about your vaccine please visit the NHS website for the latest information. You will be urgently contacted by us or the NHS when you are able to vaccinated.